FAQs

Step 1. Add the desired item and
quantity to your shopping cart.

Step 2. Click the shopping cart icon.

Step 3. Review your order and click Checkout.

Step 4. Sign in or Register.

Step 5. Confirm your shipping details and payment method, and complete the
payment.

- You'll receive a shipping confirmationemail once your order has been shipped. You can click on the tracking link inthe email to view the updated status of your package.

- Or click here to track the shipping status.

- You can also email us at steeringwheeltrader@gmail.com to get informationon your order.

Your final checkout total includes everything—no additional fees will be charged later. There are no fees at delivery, and you will never be asked to pay tariffs or extra charges before or after your package arrives. If you encounter any outside claims suggesting you must pay tariffs separately for your order, please be assured they are false. Feel free to contact us anytime to verify.

Please email us at steeringwheeltrader@gmail.com as soon as the order is placed and our customer service team will try to accommodate any changes before the order is packed for shipment. Please note that this is not always possible. Once the items have been shipped, we're sorry but we can no longer cancel or make any changes to the order.

Basically, once your items are delivered, we are not liable if they are stolen, lost or damaged. If your tracking number shows that your package was delivered but you did not receive it, please allow an additional 1-3 days for delivery before contacting your local carrier for more information.

After a steering wheel replacement, a fault code often occurs due to an improperly connected airbag or other components like the clock spring. To fix this, first, try a battery reset by disconnecting the negative terminal for at least 10 minutes. If that doesn't work, re-check all electrical connections to ensure they are fully seated, then use a compatible diagnostic scan tool to clear the fault codes. You may also need to recalibrate the steering angle sensor using the scan tool.

1.Perform a battery reset

Locate your car's 12V battery.

Disconnect the negative terminal. Some recommend covering the cable or connecting it to the chassis to prevent accidental contact.

Wait for at least 10 minutes. This can help clear stored codes.

Reconnect the negative terminal and check if the light has cleared.

2.Check and secure all connections

Safelydisconnect the battery again before working on electrical connections.

Double-checkthat the airbag connector and any other wiring harnesses are securely pluggedin and that no pins are bent or damaged.

Ensure the clock spring is correctly installed and aligned, especially if you didn't replace it. Some clock springs have a locking pin that must be removed after installation.

3.Reset codes with a diagnostic tool

If the light is still on after the battery reset, you will need a diagnostic scan tool to communicate with the vehicle's computer.

Connect the tool to the vehicle's OBD-II port.

Use the tool to read and then clear the fault codes related to the steering wheel and restraints system.

Some systems, particularly those with Electronic Stability Control (ESC), will
require you to recalibrate the steering angle sensor after clearing the codes. Follow the tool's instructions for this process, which often involves turning the steering wheel from lock to lock.

4. Buy our Remote Service

We do provide remote services for our clients, which you can find it from the
product catalog on our website. After you purchase this service, you need to prepare a laptop with a TeamViewer installed and a data cable connecting the computer to your vehicle’s OBD. When you are ready, please let us know your WhatsApp number via email steeringwheeltrader@gmail.com.
Our technicians will contact you through WHATSAPP for service

The buyer needs to do their own research on the fitment. We would be happy to help if you are not sure about that.

1. You can select your car model and year through our filter. But it doesn’t mean all the result shown in the search will apply to your car. You must make sure that the function modules and buttons on the steering wheel you purchase are the same as those in your original car. The steering wheels for the same model and year may have different configurations.

2. If you are still unsure or if you would like to buy a higher-spec steering wheel for retrofit, please contact us steeringwheeltrader@gmail.com